Policy - Sambanis Art

Policy

Key Features:
Sambanis.art
You will get proof that your art was created without a printer. 100%handmade oil painting on canvas
Superior customer service
Free standard international shipping
If you used a coupon “Deposit”  it men’s that you paid 50% of the painting price and the painting will be sent when I will get the second part of the painting price.
A portrait is ready to hang on a wall.

Processing time:
Usually, the process of creation takes 9-20 days, depending on the size and number of figures in a painting.

Estimated shipping times:
North America: 2-4 weeks
Europe: 2-4 weeks
Australia, New Zealand, and Oceania: 3-5 weeks
Asia Pacific: 3-6 weeks
Latin America and the Caribbean: 3-5 weeks

I’ll do my best to meet these shipping estimates but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Returns and Cancellations:
We believe in our artists to deliver a masterpiece which you would love and leave no space for dissatisfaction. I created about 1000 portraits and all my customers are totally happy!
I can not accept cancelation or returns if you don’t like the painting or you changed your mind. I am able to edit a painting. I will create a new painting if the painting is damaged during the shipping (in my experience I had a few cases at the beginning of my business, now I don’t have these problems.)

Additional Policies:
If you want, I will not use your portrait in my portfolio, let me know if you don’t allow me to use your portrait.
As a bonus, you can get a video of the painting process, but you will need to write about the video when you order a portrait.

Terms and Conditions:
In all the cases please contact me by email: info@sambanis.art and you will get a reply in 10 hours.

Add a photo (photos), including your ideas of a great portrait. You will get a reply to your email in a few hours.
Click or drag files to this area to upload. Max size 10mb You can upload up to 3 files.

Clicking on the button "Send" you agree to the processing of personal data

sambanis.art/policy